Field Tech Associate
The Services team has a strong record of meeting high performance standards while implementing complex global enterprise solutions that deliver real value.
We accomplish this through the combination of experienced consultants with a unique implementation approach and culture.
Our enterprise consultants possess deep industry expertise, process proficiency, and technology skill, gained through numerous successful implementations.
This experience and expertise, combined with our lean, cross-life cycle methodology, helps ensure solutions that deliver real value for our customers.
The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer.
These services include:
Desk Side Support, etc.
This role combines technical skills with an emphasis on delivery high level of customer service.
This position will be a Client based position working with an NTT DATA Team.
Must have reliable transportation.
On-call required once every 5 weeks.
Role
Responsibilities:
Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals.
Serves as company liaison with customer on administrative and technical matters Experience working with a ticketing system.
Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows) Instructs customers in the operation and maintenance of basic Windows.
Required Skills:
1
years desktop/technical Windows support experienceDesired Skills:
A
Certification#INDICSNearest Major Market:
BaltimoreJob Segment:
Technical Support, Technology.
Estimated Salary: $20 to $28 per hour based on qualifications.
We accomplish this through the combination of experienced consultants with a unique implementation approach and culture.
Our enterprise consultants possess deep industry expertise, process proficiency, and technology skill, gained through numerous successful implementations.
This experience and expertise, combined with our lean, cross-life cycle methodology, helps ensure solutions that deliver real value for our customers.
The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer.
These services include:
Desk Side Support, etc.
This role combines technical skills with an emphasis on delivery high level of customer service.
This position will be a Client based position working with an NTT DATA Team.
Must have reliable transportation.
On-call required once every 5 weeks.
Role
Responsibilities:
Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals.
Serves as company liaison with customer on administrative and technical matters Experience working with a ticketing system.
Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows) Instructs customers in the operation and maintenance of basic Windows.
Required Skills:
1
years desktop/technical Windows support experienceDesired Skills:
A
Certification#INDICSNearest Major Market:
BaltimoreJob Segment:
Technical Support, Technology.
Estimated Salary: $20 to $28 per hour based on qualifications.
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