Senior Dealer Operations Manager - Baltimore
Company Name:
Nissan USA
Nissan is currently seeking a dynamic individual to fill an opening for a
Senior Dealer Operations Manager- Baltimore district
in our
Nissan Mid-Atlantic region
.
Job Summary
Supports assigned dealerships' sales operations to achieve all district's new vehicle wholesale and retail sales objectives including commercial. In addition, promotes and supports all customer service and sales enhancing programs such as CPO and rental programs. Helps identify best in class dealerships' practices and recommends incorporation into programs and policies. Works with Fixed Operations Manager counterpart to synergize operations. Provides logistical support relating to market representation changes and issues affecting assigned dealerships as directed by AGM. Districts may consist of 11 to 13 Dealerships.
Job Functions
Drive vehicle wholesale objectives through effective retail operations consulting; demonstrating potential ROI on sales; accentuating special wholesale promotions and reward opportunities; promoting optimum car mix and car flow and negotiating special accommodations for dealerships.
Conducts routine dealership visits to review operations and to meet with vehicle sales staff, management and Dealer Principal to assess all aspects of sales operations. Routinely reviews sales reports and financial statements with dealer sales management to monitor financial strength and compliance with company standards and agreements. Reviews and monitors marketing and advertising plans for dealerships.
Maintains awareness of competing dealerships in assigned market. Analyzes market registration information and incorporates market expansion.
Understands other external consultant's services currently utilized or considered by dealership.
Educates and enlightens dealership personal on current incentive programs for customers, sales associates and dealership.
Coordinates with Rgl Customer Experience Mgr on analysis of quality of customer interface and service.
Supports dealership, district, region and national efforts by presence and assistance at auto shows and special events promoting brands and sales.
Assists AGM with Market Representation related issues and actions within assigned dealerships.
Understands dealer agreements and required performance and policy compliance for dealerships.
Assists AGM and dealerships with logistics relating to opening and closing of dealership operations
Minimum Qualifications Skills & Abilities
Education: Bachelor's Degree in Business or related field required from an accredited university.
Experience: A total of 6 years of progressive Marketing and Sales experience for the senior level including: A minimum 3 years of analytical experience in various specialties of the automotive industry including: Sales Operations, Dealer Agreements, Marketing, Parts and Service. Prior work may be a combination within a dealership, region, headquarters, or manufacturing facility and may be at the Analyst or Regional Manager level or similar type of position.
At least 2 or more additional years of experience within a previous dealer contact support role such as FSM, FOM or DOM role is required for some district assignments and advancement to the senior level.
Computer Skills: MS Office Job Skills:
Proven ability to read and understand financial statements and other key operating reports. Demonstrated ability to influence the actions of others by building credibility through dealership knowledge, effective recommendations, clear communications, honesty, and demonstrated follow-up on promises. Understands dealer agreements and required performance and policy compliance for dealerships.
Travel: More than 75% day and overnight domestic travel.
Welcome to an open lane of possibility. Apply Now.Estimated Salary: $20 to $28 per hour based on qualifications.
Nissan USA
Nissan is currently seeking a dynamic individual to fill an opening for a
Senior Dealer Operations Manager- Baltimore district
in our
Nissan Mid-Atlantic region
.
Job Summary
Supports assigned dealerships' sales operations to achieve all district's new vehicle wholesale and retail sales objectives including commercial. In addition, promotes and supports all customer service and sales enhancing programs such as CPO and rental programs. Helps identify best in class dealerships' practices and recommends incorporation into programs and policies. Works with Fixed Operations Manager counterpart to synergize operations. Provides logistical support relating to market representation changes and issues affecting assigned dealerships as directed by AGM. Districts may consist of 11 to 13 Dealerships.
Job Functions
Drive vehicle wholesale objectives through effective retail operations consulting; demonstrating potential ROI on sales; accentuating special wholesale promotions and reward opportunities; promoting optimum car mix and car flow and negotiating special accommodations for dealerships.
Conducts routine dealership visits to review operations and to meet with vehicle sales staff, management and Dealer Principal to assess all aspects of sales operations. Routinely reviews sales reports and financial statements with dealer sales management to monitor financial strength and compliance with company standards and agreements. Reviews and monitors marketing and advertising plans for dealerships.
Maintains awareness of competing dealerships in assigned market. Analyzes market registration information and incorporates market expansion.
Understands other external consultant's services currently utilized or considered by dealership.
Educates and enlightens dealership personal on current incentive programs for customers, sales associates and dealership.
Coordinates with Rgl Customer Experience Mgr on analysis of quality of customer interface and service.
Supports dealership, district, region and national efforts by presence and assistance at auto shows and special events promoting brands and sales.
Assists AGM with Market Representation related issues and actions within assigned dealerships.
Understands dealer agreements and required performance and policy compliance for dealerships.
Assists AGM and dealerships with logistics relating to opening and closing of dealership operations
Minimum Qualifications Skills & Abilities
Education: Bachelor's Degree in Business or related field required from an accredited university.
Experience: A total of 6 years of progressive Marketing and Sales experience for the senior level including: A minimum 3 years of analytical experience in various specialties of the automotive industry including: Sales Operations, Dealer Agreements, Marketing, Parts and Service. Prior work may be a combination within a dealership, region, headquarters, or manufacturing facility and may be at the Analyst or Regional Manager level or similar type of position.
At least 2 or more additional years of experience within a previous dealer contact support role such as FSM, FOM or DOM role is required for some district assignments and advancement to the senior level.
Computer Skills: MS Office Job Skills:
Proven ability to read and understand financial statements and other key operating reports. Demonstrated ability to influence the actions of others by building credibility through dealership knowledge, effective recommendations, clear communications, honesty, and demonstrated follow-up on promises. Understands dealer agreements and required performance and policy compliance for dealerships.
Travel: More than 75% day and overnight domestic travel.
Welcome to an open lane of possibility. Apply Now.Estimated Salary: $20 to $28 per hour based on qualifications.
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