Application Analyst II Internet & Ecommerce - Baltimore, MD at Geebo

Application Analyst II

Company Name:
Medstar Health
Application Analyst II
Department: Information Systems
Schedule: Full-time salaried with benefits (exempt)
Shift: Day shift
Hours:
Job Details:
Responsible for design, implementation, and maintenance of administrative, financial, or clinical applications. Supports requirements definition, process and use documentation, product testing, product trouble shooting, product upgrades, and report development.
Qualifications
EDUCATION: Bachelor''s degree in Computer Science or an equivalent combination of education and technical experience.
Experience: 4 years related technical experience in a healthcare or business environment preferred. Experience in systems analysis/development, customer service, vendor interaction, and information systems.
LICENSE/CERT/REG: Clinical analysts perform all continuing education and other activities to maintain professional licensure.
SKILLS: Analytical ability to solve technical problems. Competent in microcomputing including desktop applications, project management, and communication and emulation applications. Strong interpersonal communication skills to effectively interface with internal/external customers. Understanding of information systems and their impact to customers.
Must be willing to carry a pager/cell phone and be available for 24 x 7 on-call support to include weekdays, evenings, weekends, and holidays. Frequency of rotation will vary depending on need/size of department.
Additional Preferred
Qualifications:

Familiarity with patient portal concepts

Previous work experience with Electronic Medical Record (EMR) applications - GE Centricity preferred

Comfort with directing/conducting training to varying sizes of audience members - either in person or via phone/webex

Strong customer service phone skills with patience and professionalism to resolve problems in real-time with patient users in the community
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HR Use Only: CB Estimated Salary: $20 to $28 per hour based on qualifications.

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