Hospitality Associate
3.
4 Baltimore, MD Baltimore, MD Part-time Full-time Part-time Full-time $15 an hour $15 an hour 1 day ago 1 day ago 1 day ago With Pride, we make public spaces friendly and vibrant for the communities we serve.
BLOCK BY BLOCK is looking for individuals with outstanding people skills for the position of Hospitality Ambassador in the city of Baltimore.
Hospitality Ambassadors will be primarily responsible for engaging with patrons and visitors of the downtown Baltimore area.
Some visitors need directions, some need a recommendation to a restaurant, and some need a simple smile.
Hospitality Ambassadors will also be cross trained to provide help and/or recognize safety or quality of life concerns, and report these to the Safety Ambassadors or Supervisor for resolution.
Essential Functions:
SERVING AS A DETERRENT - Patrol on foot, or bike, to circulate through assigned zone to deter unwanted activity through visible uniform presence.
OBSERVE AND REPORT - While on patrol be watchful for unwanted behavior or criminal activity and report to local authorities via established communication methods.
Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.
ADDRESS UNWANTED ACTIVITIES - Ambassadors will firmly and courteously request compliance to persons violating low level quality of life crimes, such as aggressive panhandling, non-aggressive panhandling, loitering, disruptive behavior, etc.
HOSPITALITY AND CUSTOMER SERVICE - While on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information or recommendations.
STAKEHOLDER RELATIONS - Ambassadors will be responsible for making a specified number of visits to district businesses to share information and make professional contacts on behalf of the customer.
REPORTING - Must be able to provide written Incident Reports and Property Condition Reports.
PROFESSIONALISM - Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism.
PHYSICAL ABILITIES - Must have the physical capacity to traverse continuously during an eight hour shift, with normal breaks (two fifteen minutes, and one thirty-five minute meal break).
Must be able to work outdoors in all conditions with provided inclement weather gear.
COMMUNICATION - Must be able to speak, read, and write in English in order to create basic reports and communicate effectively.
We are proud to offer the following
Benefits:
Insurance:
Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
Paid time off:
Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
Other:
401K Retirement Savings Plan.
Job Types:
Full-time, Part-time Pay:
$15.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance Schedule:
Day shift Evening shift Monday to Friday Morning shift Weekends as needed Ability to Relocate:
Baltimore, MD 21202:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Baltimore, MD Baltimore, MD Part-time Full-time Part-time Full-time $15 an hour $15 an hour 1 day ago 1 day ago 1 day ago With Pride, we make public spaces friendly and vibrant for the communities we serve.
BLOCK BY BLOCK is looking for individuals with outstanding people skills for the position of Hospitality Ambassador in the city of Baltimore.
Hospitality Ambassadors will be primarily responsible for engaging with patrons and visitors of the downtown Baltimore area.
Some visitors need directions, some need a recommendation to a restaurant, and some need a simple smile.
Hospitality Ambassadors will also be cross trained to provide help and/or recognize safety or quality of life concerns, and report these to the Safety Ambassadors or Supervisor for resolution.
Essential Functions:
SERVING AS A DETERRENT - Patrol on foot, or bike, to circulate through assigned zone to deter unwanted activity through visible uniform presence.
OBSERVE AND REPORT - While on patrol be watchful for unwanted behavior or criminal activity and report to local authorities via established communication methods.
Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.
ADDRESS UNWANTED ACTIVITIES - Ambassadors will firmly and courteously request compliance to persons violating low level quality of life crimes, such as aggressive panhandling, non-aggressive panhandling, loitering, disruptive behavior, etc.
HOSPITALITY AND CUSTOMER SERVICE - While on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information or recommendations.
STAKEHOLDER RELATIONS - Ambassadors will be responsible for making a specified number of visits to district businesses to share information and make professional contacts on behalf of the customer.
REPORTING - Must be able to provide written Incident Reports and Property Condition Reports.
PROFESSIONALISM - Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism.
PHYSICAL ABILITIES - Must have the physical capacity to traverse continuously during an eight hour shift, with normal breaks (two fifteen minutes, and one thirty-five minute meal break).
Must be able to work outdoors in all conditions with provided inclement weather gear.
COMMUNICATION - Must be able to speak, read, and write in English in order to create basic reports and communicate effectively.
We are proud to offer the following
Benefits:
Insurance:
Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
Paid time off:
Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
Other:
401K Retirement Savings Plan.
Job Types:
Full-time, Part-time Pay:
$15.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance Schedule:
Day shift Evening shift Monday to Friday Morning shift Weekends as needed Ability to Relocate:
Baltimore, MD 21202:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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