Chesapeake Contracting Group
The Technical Business Analyst is responsible for collecting, organizing, analyzing, and interpreting datasets to provide insights and support data-driven decision-making.
Supporting the technical operations of the company, ensuring that all technical systems are working properly and efficiently.
The position will work closely with the Director of IT to ensure all technical systems are up-to-date and properly maintained.
This position will be responsible for the deployment and management of computers, mobile devices, and cellular technologies working closely with the managed service provider.
Responsibilities:
Data AnalyticsCollect, clean, and preprocess data from various sources to ensure accuracy and consistencyPerform exploratory data analysis to identify trends, patterns, and correlations within the data Develop and maintain automated data pipelines for efficient data processing and analysisUsing approved analytics solutions/software, create visualizations, dashboards, and reports to communicate to stakeholdersConduct analysis and predictive modeling to extract insights and promote informed decision-makingCollaborate with operations and support teams to understand business requirements and provide data-driven solutionsMonitor data quality and integrity, identifying and addressing anomalies or discrepanciesStay updated on industry trends and best practices in data analysis and visualization techniques via webinars, conferences, and other trade resourcesContribute to the development of data governance policies and standardsSupport ad-hoc analysis requests and provide timely and accurate insights to key stakeholdersTechnologyProvide excellent technical support to end-user communityResearch new technologies and trends to satisfy the growing needs of the organizationLaptops / iPads / Phones / Cellular technology / Software SolutionsDevelop and maintain technical documentation, including system configurations, processes, and procedures.
SOPs Provide new hire/intern equipment and technology orientationMaintain vendor relationships for hardware, software and SaaS solutionsManage SaaS solutions access and permissionsSchedule and coordinate technology upgradesManage and support conference room technology for all locationsAssess and procure hardware equipment and accessories for all locationsSupport and manage jobsite network and technology setupCellular / Accessories / CamerasResponsible for maintaining asset inventory and assignmentsProcess all I.
T.
related hardware and software invoicesCoordinate and work with Director of IT for new office technology and networksManage cellular phone accounts, invoices, deployments, upgrades and inventoryAttend weekly and bi-weekly I.
T.
review meetingsDevelop and maintain SOPs, user documentation and technical manualsManaged Service Provider MSP Order and coordinate new device procurement and configuration with MSPCoordinate new hires/interns network account and permissionsCommunicate offboarding to MSP to disable/remove network accountsManage and escalate support issues with managed service providerSpecial Projects:
Work with Director of IT on projects as neededRequirementsBachelor's degree in business, Information systems, analytics, or equivalent preferredMS 365 - Microsoft Outlook, Word, Excel, Teams, and PowerPoint proficiencyBasic knowledge of local and wide area networksFamiliarity with data modeling, warehousing, and database conceptsStrong analytical, technical, and problem-solving skillsExcellent verbal and written communication skillsStrong organization and time managementProven ability to present clearlyAbility to work independently and within team environmentsStrong ability to perform work accurately and thoroughlyBenefits A flexible work environment State-of-the-art technology to get the job done New office spaces designed for today's working environment Great benefits including healthcare, 401K match, wellness programs Opportunities for advancement and leadership trainingAbout the Company:
Chesapeake Contracting Group.
Estimated Salary: $20 to $28 per hour based on qualifications.
Supporting the technical operations of the company, ensuring that all technical systems are working properly and efficiently.
The position will work closely with the Director of IT to ensure all technical systems are up-to-date and properly maintained.
This position will be responsible for the deployment and management of computers, mobile devices, and cellular technologies working closely with the managed service provider.
Responsibilities:
Data AnalyticsCollect, clean, and preprocess data from various sources to ensure accuracy and consistencyPerform exploratory data analysis to identify trends, patterns, and correlations within the data Develop and maintain automated data pipelines for efficient data processing and analysisUsing approved analytics solutions/software, create visualizations, dashboards, and reports to communicate to stakeholdersConduct analysis and predictive modeling to extract insights and promote informed decision-makingCollaborate with operations and support teams to understand business requirements and provide data-driven solutionsMonitor data quality and integrity, identifying and addressing anomalies or discrepanciesStay updated on industry trends and best practices in data analysis and visualization techniques via webinars, conferences, and other trade resourcesContribute to the development of data governance policies and standardsSupport ad-hoc analysis requests and provide timely and accurate insights to key stakeholdersTechnologyProvide excellent technical support to end-user communityResearch new technologies and trends to satisfy the growing needs of the organizationLaptops / iPads / Phones / Cellular technology / Software SolutionsDevelop and maintain technical documentation, including system configurations, processes, and procedures.
SOPs Provide new hire/intern equipment and technology orientationMaintain vendor relationships for hardware, software and SaaS solutionsManage SaaS solutions access and permissionsSchedule and coordinate technology upgradesManage and support conference room technology for all locationsAssess and procure hardware equipment and accessories for all locationsSupport and manage jobsite network and technology setupCellular / Accessories / CamerasResponsible for maintaining asset inventory and assignmentsProcess all I.
T.
related hardware and software invoicesCoordinate and work with Director of IT for new office technology and networksManage cellular phone accounts, invoices, deployments, upgrades and inventoryAttend weekly and bi-weekly I.
T.
review meetingsDevelop and maintain SOPs, user documentation and technical manualsManaged Service Provider MSP Order and coordinate new device procurement and configuration with MSPCoordinate new hires/interns network account and permissionsCommunicate offboarding to MSP to disable/remove network accountsManage and escalate support issues with managed service providerSpecial Projects:
Work with Director of IT on projects as neededRequirementsBachelor's degree in business, Information systems, analytics, or equivalent preferredMS 365 - Microsoft Outlook, Word, Excel, Teams, and PowerPoint proficiencyBasic knowledge of local and wide area networksFamiliarity with data modeling, warehousing, and database conceptsStrong analytical, technical, and problem-solving skillsExcellent verbal and written communication skillsStrong organization and time managementProven ability to present clearlyAbility to work independently and within team environmentsStrong ability to perform work accurately and thoroughlyBenefits A flexible work environment State-of-the-art technology to get the job done New office spaces designed for today's working environment Great benefits including healthcare, 401K match, wellness programs Opportunities for advancement and leadership trainingAbout the Company:
Chesapeake Contracting Group.
Estimated Salary: $20 to $28 per hour based on qualifications.
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