General Manager (Hotel)
Canopy by Hilton Baltimore Harbor Point Hotel Canopy by Hilton Baltimore Harbor Point Hotel Baltimore, MD Baltimore, MD Full-time Full-time $160,000 - $190,000 a year $160,000 - $190,000 a year 16 hours ago 16 hours ago 16 hours ago Canopy by Hilton Baltimore Harbor Point Hotel is looking for bright talent to model Hilton's vision:
To fill the earth with the light and warmth of hospitality.
GENERAL MANAGER CHIEF ENTHUSIAST Position
Summary:
Responsible for generating profits while maintaining operational and guest service standards.
Essential Functions:
1.
Develop, administer and control the hotel revenue and expense budgets.
2.
Review Profit and Loss and General Ledger statements.
3.
Review and approve the hotel payroll.
4.
Authorize direct bill accounts and monitor the administration of accounts receivable.
5.
Provide direction, input and approve the hotel marketing plan.
6.
Review guestroom inventory management to ensure maximization of guestroom/suite revenue.
7.
Ensure proper selection, training, counselling and motivation of hourly employees.
Hire, train and motivate management employees.
8.
Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with all guest services and facilities.
9.
Monitor results of guest comment cards.
Take appropriate corrective actions.
10.
Respond and follow up on all written guest complaints.
11.
Maintain and active and visible position in the hotel.
12.
Develop and maintain rapport with competitor hotels, the Visitors Bureau, Chamber of Commerce, etc.
13.
Conduct regular sales and staff meetings.
14.
Ensure responsibilities and goals of managers are adhered to.
15.
Ensure guest service in all areas meets hotel standards.
16.
Approve of employee schedules.
17.
Responsible for a safe working environment to reduce the risk of injury and accidents to employees and guests.
18.
Ensure accident reports are promptly completed in the event of employee or guest injury.
19.
Audit to ensure guestrooms, public spaces, grounds, work and kitchen areas meet sanitation and cleanliness standards.
20.
Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
Education and
Experience:
- Minimum 3 years General Manager (Hotel) Experience - Hilton Experience Preferred - Baltimore Experience Preferred Skills and Abilities:
- Ability to communicate clearly and respond promptly.
- Ability to maintain a calm demeanor in a fast-paced environment.
- Ability to handle any emergency.
Canopy by Hilton Baltimore Harbor Point Hotel 1215 Wills St.
Baltimore, MD 21231 Job Type:
Full-time Pay:
$160,000.
00 - $190,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Weekends as needed Supplemental pay types:
Bonus opportunities
Experience:
Hotel management:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
To fill the earth with the light and warmth of hospitality.
GENERAL MANAGER CHIEF ENTHUSIAST Position
Summary:
Responsible for generating profits while maintaining operational and guest service standards.
Essential Functions:
1.
Develop, administer and control the hotel revenue and expense budgets.
2.
Review Profit and Loss and General Ledger statements.
3.
Review and approve the hotel payroll.
4.
Authorize direct bill accounts and monitor the administration of accounts receivable.
5.
Provide direction, input and approve the hotel marketing plan.
6.
Review guestroom inventory management to ensure maximization of guestroom/suite revenue.
7.
Ensure proper selection, training, counselling and motivation of hourly employees.
Hire, train and motivate management employees.
8.
Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with all guest services and facilities.
9.
Monitor results of guest comment cards.
Take appropriate corrective actions.
10.
Respond and follow up on all written guest complaints.
11.
Maintain and active and visible position in the hotel.
12.
Develop and maintain rapport with competitor hotels, the Visitors Bureau, Chamber of Commerce, etc.
13.
Conduct regular sales and staff meetings.
14.
Ensure responsibilities and goals of managers are adhered to.
15.
Ensure guest service in all areas meets hotel standards.
16.
Approve of employee schedules.
17.
Responsible for a safe working environment to reduce the risk of injury and accidents to employees and guests.
18.
Ensure accident reports are promptly completed in the event of employee or guest injury.
19.
Audit to ensure guestrooms, public spaces, grounds, work and kitchen areas meet sanitation and cleanliness standards.
20.
Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
Education and
Experience:
- Minimum 3 years General Manager (Hotel) Experience - Hilton Experience Preferred - Baltimore Experience Preferred Skills and Abilities:
- Ability to communicate clearly and respond promptly.
- Ability to maintain a calm demeanor in a fast-paced environment.
- Ability to handle any emergency.
Canopy by Hilton Baltimore Harbor Point Hotel 1215 Wills St.
Baltimore, MD 21231 Job Type:
Full-time Pay:
$160,000.
00 - $190,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Weekends as needed Supplemental pay types:
Bonus opportunities
Experience:
Hotel management:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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