Community Health Worker - Bilingual Patient Navigator
Requisition #:
624296 Location:
Johns Hopkins Health System, Baltimore, MD 21201 Category:
Non-Clinical Professional Schedule:
Day ShiftPosition
Summary:
The Community Health Worker I reports to the CHW Supervisor.
Activities for this position will include, but not be limited to:
screening and enrollment for eligible community programs; patient mentorship; patient education; patient follow-up and reinforcement of treatment plan tasks; coordination of appointments and transportation; and patient engagement.
The CHW I will foster cohesive relationships with staff and clinical teams, with community partners and with colleagues in the Office of Population Health.
This position will work with an interdisciplinary team of physicians, nurses, care managers, social workers and other community health workers to improve health outcomes.
The CHW I will be active in community engagement activities to include working with community organizations and assisting with community-based activities.
May direct the tasks of volunteers.
The CHW I must have reliable daily transportation for work related travel (to and from community site, patient homes, meetings, clinics, etc.
).
If using personal vehicle for work related travel, the CHW must have appropriate license and insurance.
The Patient Navigator is committed to removing the client's barriers to care by identifying critical resources for Spanish-speaking patients and families, helping them navigate through health care services and systems, and promoting client health.
Work Location:
Baltimore, MDFull time Days8am-4:
30pmRequirements:
Education:
High school diploma or equivalent required.
Must be able to speak, read and write in English Licensure/Certification Required:
Successful completion of the Maryland state CHW certification program.
(or completion within first year of hire) Knowledge:
New employees must complete all required training within 30 days of hire unless otherwise noted.
Bilingual (Spanish) to assist Spanish-speaking patients/families Familiarity with resources in the Baltimore region related to health and social stabilization strongly preferred Preferred
Experience:
1-3 years experience Requires working knowledge of social and health issues.
Familiarity with medical terminology beneficial Skills:
Work requires excellent interpersonal and communication skills to efficiently work with diverse groups of community members and to coordinate with team members.
Work requires some critical thinking skills to effectively assess social/health needs of members and to arrange for appropriate services required to meet those needs.
Must be able to recognize situations that require professional or clinical intervention.
Work requires excellent organizational skills, flexibility, and the ability to get things done.
Must be compassionate and sensitive to diverse situations, results-oriented, a self-starter and capable of making appropriate decisions independently.
Must be able to enter data on a computer.
Must have attitude and skills that facilitate patient engagement in their health care.
Must have a basic level of customer service responsiveness with telephonic experience.
Requires the ability to establish and maintain effective working relationships with both internal and external customers.
Requires analytical skills to effectively address and evaluate the health education needs of customers.
Demonstrates ability to work independently and efficiently.
Apply To apply, visit jeid-bde4b7439eaafe4f9f7b3a6d99cc7865 Recommended Skills Analytical Clinical Works Coaching And Mentoring Communication Community Health Community Management Estimated Salary: $20 to $28 per hour based on qualifications.
624296 Location:
Johns Hopkins Health System, Baltimore, MD 21201 Category:
Non-Clinical Professional Schedule:
Day ShiftPosition
Summary:
The Community Health Worker I reports to the CHW Supervisor.
Activities for this position will include, but not be limited to:
screening and enrollment for eligible community programs; patient mentorship; patient education; patient follow-up and reinforcement of treatment plan tasks; coordination of appointments and transportation; and patient engagement.
The CHW I will foster cohesive relationships with staff and clinical teams, with community partners and with colleagues in the Office of Population Health.
This position will work with an interdisciplinary team of physicians, nurses, care managers, social workers and other community health workers to improve health outcomes.
The CHW I will be active in community engagement activities to include working with community organizations and assisting with community-based activities.
May direct the tasks of volunteers.
The CHW I must have reliable daily transportation for work related travel (to and from community site, patient homes, meetings, clinics, etc.
).
If using personal vehicle for work related travel, the CHW must have appropriate license and insurance.
The Patient Navigator is committed to removing the client's barriers to care by identifying critical resources for Spanish-speaking patients and families, helping them navigate through health care services and systems, and promoting client health.
Work Location:
Baltimore, MDFull time Days8am-4:
30pmRequirements:
Education:
High school diploma or equivalent required.
Must be able to speak, read and write in English Licensure/Certification Required:
Successful completion of the Maryland state CHW certification program.
(or completion within first year of hire) Knowledge:
New employees must complete all required training within 30 days of hire unless otherwise noted.
Bilingual (Spanish) to assist Spanish-speaking patients/families Familiarity with resources in the Baltimore region related to health and social stabilization strongly preferred Preferred
Experience:
1-3 years experience Requires working knowledge of social and health issues.
Familiarity with medical terminology beneficial Skills:
Work requires excellent interpersonal and communication skills to efficiently work with diverse groups of community members and to coordinate with team members.
Work requires some critical thinking skills to effectively assess social/health needs of members and to arrange for appropriate services required to meet those needs.
Must be able to recognize situations that require professional or clinical intervention.
Work requires excellent organizational skills, flexibility, and the ability to get things done.
Must be compassionate and sensitive to diverse situations, results-oriented, a self-starter and capable of making appropriate decisions independently.
Must be able to enter data on a computer.
Must have attitude and skills that facilitate patient engagement in their health care.
Must have a basic level of customer service responsiveness with telephonic experience.
Requires the ability to establish and maintain effective working relationships with both internal and external customers.
Requires analytical skills to effectively address and evaluate the health education needs of customers.
Demonstrates ability to work independently and efficiently.
Apply To apply, visit jeid-bde4b7439eaafe4f9f7b3a6d99cc7865 Recommended Skills Analytical Clinical Works Coaching And Mentoring Communication Community Health Community Management Estimated Salary: $20 to $28 per hour based on qualifications.
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