System Level Customer Support Engineer - Baltimore, MD Customer Service & Call Center - Baltimore, MD at Geebo

System Level Customer Support Engineer - Baltimore, MD

Job DescriptionJob Title :
System Level Customer Support Engineer Location :
Baltimore, MD Position Type :
Contract Candidate for this role must have:
Bachelors degree and/or more experience in a related Field Experience with VOIP/SIP Experience in large scale UC/CC Enterprise Solution Implementation and Managed Services Support 5-8 years' experience with Avaya Aura communications including CS1000 CM core including CCElite and CMS, Enterprise Dial Plan and station programming within the implementation of AVAYA Communication Manager, SMGR, Session Manager Ability to manage time well and meet multiple deadlines Experience with- XML and/or VBScript Experience with any of the following:
o Avaya ProVision o Avaya Session Manager o Avaya SMGR o Avaya IX Messaging o Unified Communications - Video Conferencing, and CC Elite/CMS o Avaya Workplace and Workspaces Recommended Skills Communication Content Management Extensible Markup Language (Xml) Outsourcing Vb Script (Visual Basic Scripting Edition) Videoconferencing Estimated Salary: $20 to $28 per hour based on qualifications.

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