PC Network Support Technical 2
Chipton-Ross is seeking a PC Network Technical Support 2 for a contract opportunity in Baltimore, MD.
Responsibilities:
o Installs, troubleshoots, services, and repairs PC desktops and workstations, printers, peripherals, and related PC software under guidance of IT staff, Security compliance and procedures and policies.
o Provides new installations, sanitizations, testing and special projects as needed.
o Provides support to users and troubleshoots/resolves problems.
o Instructs users in the use of personal computers and networks.
o Responsible for maintaining acceptable levels of customer satisfaction while adhering to established policies.
o Position requires excellent communication skills and patience with customerREQUIRED
Experience:
o High school diploma or equivalent and 2 year's additional education and/or related experienceo Dell and HP Certificationso Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methodsPREFFERED:
o Strong oral and written communication skillso Additional certifications (CompTIA A+, Network+, etc.
)o Certification in related OS (Computing Environment - MS Windows)o Cross-platform experience in Linux a plusEDUCATION:
High school diploma/GED is required.
School must be accredited.
HOURS:
9/80 workweek.
100% On-Site.
No travel.
Limited OT.
Recommended Skills Phone Support Networking Recruitment Nice (Unix Utility) Microsoft Windows Package (Uml) Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
o Installs, troubleshoots, services, and repairs PC desktops and workstations, printers, peripherals, and related PC software under guidance of IT staff, Security compliance and procedures and policies.
o Provides new installations, sanitizations, testing and special projects as needed.
o Provides support to users and troubleshoots/resolves problems.
o Instructs users in the use of personal computers and networks.
o Responsible for maintaining acceptable levels of customer satisfaction while adhering to established policies.
o Position requires excellent communication skills and patience with customerREQUIRED
Experience:
o High school diploma or equivalent and 2 year's additional education and/or related experienceo Dell and HP Certificationso Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methodsPREFFERED:
o Strong oral and written communication skillso Additional certifications (CompTIA A+, Network+, etc.
)o Certification in related OS (Computing Environment - MS Windows)o Cross-platform experience in Linux a plusEDUCATION:
High school diploma/GED is required.
School must be accredited.
HOURS:
9/80 workweek.
100% On-Site.
No travel.
Limited OT.
Recommended Skills Phone Support Networking Recruitment Nice (Unix Utility) Microsoft Windows Package (Uml) Estimated Salary: $20 to $28 per hour based on qualifications.
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