Sr. IT Manager
Our client is currently seeking a results-focused, innovative, customer-centric individual to join our talented team as IT Senior Manager.
This role will develop and execute US IT infrastructure strategy including defining blueprint/objectives, building/consolidating IT infrastructure, leading the operational activities (security, governance, policies, and risk assessment), and ensuring that performed tasks comply with company policies, the best industry standards, applicable regulations and support organizational priorities.
The role will also oversee functions related to support, configure, maintain, and upgrade networks and in house servers along with monitoring of network/server performance, troubleshooting more complex issues and deploying solutions.
Additionally, this role will work closely with the Quality department to ensure compliance standards.
Our main locations that will need support are Baltimore, MD and Germantown, MD.
What The Job EntailsDevelop and implement a strategic roadmap, including network infrastructure, computing hardware, cyber and data security, etc.
Develop and implement policies, controls, and processes in compliance with regulatory requirements.
Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
Responsible for the data center performance and provides advice and recommendations by being the Global Shared Service teams single point of contact; Supporting process alignment and shared services activities, such as network migrations, infrastructure refreshes, application monitoring, and release management Ensure the stability of Infrastructure to be available to the business to enable seamless operation by ensuring backups and recovery, business continuity plans, disaster recovery (ensuring RPO and RTO is defined and attained), ensuring high availability design is maintained for critical systems, Developing, upgrading, deploying, monitoring, maintaining, and supporting all IT infrastructure and networks Oversees security of systems, networks, and enterprise information.
Facilitates IT security audits or investigations.
Develops and maintains relationships with external IT vendors and service providers.
Support the organization's IT systems implementation/operation, May lead the evaluation of new technologies and perform analysis/feasibility studies to guide decisions on the best way to optimize IT infrastructure efficiency and performance.
RequirementsBachelor's degree in information technology, computer science, or related field from an accredited college.
; an advanced degree in a relevant related field is preferred.
10
years' experience in a similar role with systems administration/hosting, network and security, IT infrastructure management.
Experience leading change management Experience in negotiating outside contracts and managing outside vendors preferred.
Experience providing technical leadership in the design of highly complex IT infrastructure across on-premise, 3rd party hosted, and Public Cloud platforms Solid understanding/experience of network, server, security and SAN, buildup & Consolidation & Monitoring.
Developed troubleshooting and problem-solving abilities; Must have the ability to troubleshoot complex problems involving multiple technologies and develop solutions.
Experience with performance modeling, capacity analysis, and planning.
Ability to effectively prioritize workload and manage changes in direction.
Ability to work proactively with minimal direction in a fast-paced technical environment.
Industry certifications highly preferred GxP and 21 CFR Part 11 experience highly desirable Life Sciences or Healthcare industry experience preferred Strong written and verbal communication skills, proficient in both English and Mandarin preferred Experience and expertise in project management with a proven track record to plan, execute and deliver projects on time and within budget.
Estimated Salary: $20 to $28 per hour based on qualifications.
This role will develop and execute US IT infrastructure strategy including defining blueprint/objectives, building/consolidating IT infrastructure, leading the operational activities (security, governance, policies, and risk assessment), and ensuring that performed tasks comply with company policies, the best industry standards, applicable regulations and support organizational priorities.
The role will also oversee functions related to support, configure, maintain, and upgrade networks and in house servers along with monitoring of network/server performance, troubleshooting more complex issues and deploying solutions.
Additionally, this role will work closely with the Quality department to ensure compliance standards.
Our main locations that will need support are Baltimore, MD and Germantown, MD.
What The Job EntailsDevelop and implement a strategic roadmap, including network infrastructure, computing hardware, cyber and data security, etc.
Develop and implement policies, controls, and processes in compliance with regulatory requirements.
Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
Responsible for the data center performance and provides advice and recommendations by being the Global Shared Service teams single point of contact; Supporting process alignment and shared services activities, such as network migrations, infrastructure refreshes, application monitoring, and release management Ensure the stability of Infrastructure to be available to the business to enable seamless operation by ensuring backups and recovery, business continuity plans, disaster recovery (ensuring RPO and RTO is defined and attained), ensuring high availability design is maintained for critical systems, Developing, upgrading, deploying, monitoring, maintaining, and supporting all IT infrastructure and networks Oversees security of systems, networks, and enterprise information.
Facilitates IT security audits or investigations.
Develops and maintains relationships with external IT vendors and service providers.
Support the organization's IT systems implementation/operation, May lead the evaluation of new technologies and perform analysis/feasibility studies to guide decisions on the best way to optimize IT infrastructure efficiency and performance.
RequirementsBachelor's degree in information technology, computer science, or related field from an accredited college.
; an advanced degree in a relevant related field is preferred.
10
years' experience in a similar role with systems administration/hosting, network and security, IT infrastructure management.
Experience leading change management Experience in negotiating outside contracts and managing outside vendors preferred.
Experience providing technical leadership in the design of highly complex IT infrastructure across on-premise, 3rd party hosted, and Public Cloud platforms Solid understanding/experience of network, server, security and SAN, buildup & Consolidation & Monitoring.
Developed troubleshooting and problem-solving abilities; Must have the ability to troubleshoot complex problems involving multiple technologies and develop solutions.
Experience with performance modeling, capacity analysis, and planning.
Ability to effectively prioritize workload and manage changes in direction.
Ability to work proactively with minimal direction in a fast-paced technical environment.
Industry certifications highly preferred GxP and 21 CFR Part 11 experience highly desirable Life Sciences or Healthcare industry experience preferred Strong written and verbal communication skills, proficient in both English and Mandarin preferred Experience and expertise in project management with a proven track record to plan, execute and deliver projects on time and within budget.
Estimated Salary: $20 to $28 per hour based on qualifications.
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