Public Safety Officer - Baltimore Convention Center Sales - Baltimore, MD at Geebo

Public Safety Officer - Baltimore Convention Center

3.
7 Full-time 1 hour ago Full Job Description This is a Non-civil service position Salary:
$40,572-$48,252 Annually POSITION DUTIES:
A Public Safety Officer enforces rules and regulations and maintains order in and near departmental buildings and grounds.
The work of this class involves no supervisory responsibilities.
Incumbents receive moderate supervision from a technical superior.
Employees in this class work a conventional workweek and must work evenings, weekends, holidays, and rotating shifts.
Work is primarily performed in and outdoors; however, there is occasional exposure to inclement weather.
TYPICAL EXAMPLES OF WORK:
(The following examples illustrate the work performed in this position; however, they may require other duties not listed, if necessary, to accomplish the agency's work.
) Greets, directs, and helps guests, clients, and employees at the facility or attending an event.
Provides and controls access to the facility, showrooms, and meeting rooms.
Patrols the building and grounds around the facility.
Monitors and directs vehicle and pedestrian traffic at loading docks and front service drives.
Works to reduce or eliminate hazards by proactively alerting the appropriate party of any problems.
Assists in monitoring closed-circuit surveillance systems and indoor alarm panels.
Conducts fire prevention duties such as identifying potential hazards, conducting fire extinguisher inspections, and monitoring computerized fire alarm systems.
Secures the facility at night and opens in the morning as directed.
As necessary, dispatches public safety officer and/or supervisor and contacts emergency personnel.
Administers First Aid and/or CPR when required.
Operates hand-held radio, electric cart, and computers and interviews witnesses.
Investigates complaints and incidents and quell disturbances.
Required to prepare written daily logs and reports, perform patrol tours and operate facility life safety systems.
Performs related work as required.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Ability to work effectively in a service-oriented environment subject to frequently changing priorities.
Ability to work under high pressure in meeting urgent deadlines.
Ability to establish and maintain effective working relationships with staff, contractors, and facility users.
Ability to identify job-related challenges and make corrective recommendations to supervisor.
Ability to work independently in the absence of supervision.
Ability to assist the general public and clients with basic questions/problems or obtain a supervisor who can assist.
Ability to think, respond quickly, and use sound judgment in emergencies.
Ability to understand and follow instructions, both orally and in writing.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to prepare accurate and grammatically correct written reports.
Ability to maintain courteous and tactful but firm relationships with the public.
Knowledge of the operation and use of security and life safety equipment.
Knowledge of departmental safety and security procedures and practices.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Education - High School Diploma or GED equivalent.
AND Experience - Minimum three years experience in the Public Safety field LICENSES, REGISTRATIONS, AND CERTIFICATES:
A valid Maryland Class C Noncommercial driver's license or an equivalent out-of-state driver's license acceptable to the Office of Risk Management is required.
Baltimore City is an Equal Opportunity Employer If you have questions regarding this position, please reach out to Monica Li HR Specialist I via email at qin.
li@baltimorecity.
gov.
Estimated Salary: $20 to $28 per hour based on qualifications.

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