Member Service Representative I - Westview Branch
Company Name:
MECU of Baltimore, Inc.
Member Service Representative I - Westview Branch
Location: Baltimore, MD
Exempt/Non-Exempt: Non-Exempt
Benefits: Yes
Employment Type: Full Time
Department: Branch Administration
Description: Since 1936 MECU has been in the heart of Baltimore serving its members and helping to strengthen the community. We are individuals with heart helping others improve their financial lives.
Westview Branch is located:
5901 Baltimore Nat''l Pike
Catonsville, MD 21228
Branch hours are:
Mon/Tue/Wed/Thur 9:00am - 4:00pm
Fri 9:00am - 5:30pm
Sat 9:00am - 1:00pm
Under general supervision, acting as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member. Provide accurate account information as requested by the member and provide information about the various credit union products and services to members and prospective members. Open new accounts, resolve issues and professionally handles members- inquires face to face. Provide a variety of transactional services for member-s accounts on deposit and loan products. Ability to recognize additional financial service needs of the member and able to promote and explain these services/products to the member.
Adherence to BSA, the Privacy Act and Elder Abuse reporting is a requirement of this position. Assist in the lending process up to and including: imputing of loans, funding and maintenance.
Qualifications: Position Specific
Competencies:
Cross Sale.
Listening Skills
Routine Account-Related Requests
Dependability
Quality of Work
Education:High School diploma or GED plus 18 months of Member Service experience preferred. Financial Services experience preferred.
MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
MECU of Baltimore, Inc.
Member Service Representative I - Westview Branch
Location: Baltimore, MD
Exempt/Non-Exempt: Non-Exempt
Benefits: Yes
Employment Type: Full Time
Department: Branch Administration
Description: Since 1936 MECU has been in the heart of Baltimore serving its members and helping to strengthen the community. We are individuals with heart helping others improve their financial lives.
Westview Branch is located:
5901 Baltimore Nat''l Pike
Catonsville, MD 21228
Branch hours are:
Mon/Tue/Wed/Thur 9:00am - 4:00pm
Fri 9:00am - 5:30pm
Sat 9:00am - 1:00pm
Under general supervision, acting as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member. Provide accurate account information as requested by the member and provide information about the various credit union products and services to members and prospective members. Open new accounts, resolve issues and professionally handles members- inquires face to face. Provide a variety of transactional services for member-s accounts on deposit and loan products. Ability to recognize additional financial service needs of the member and able to promote and explain these services/products to the member.
Adherence to BSA, the Privacy Act and Elder Abuse reporting is a requirement of this position. Assist in the lending process up to and including: imputing of loans, funding and maintenance.
Qualifications: Position Specific
Competencies:
Cross Sale.
Listening Skills
Routine Account-Related Requests
Dependability
Quality of Work
Education:High School diploma or GED plus 18 months of Member Service experience preferred. Financial Services experience preferred.
MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
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