Revenue Cycle Analyst - Inbound Transactions
Company Name:
American Sugar Refining Inc.
Description/Job Summary
The primary objective of the Revenue Cycle Analyst - Incoming Transactions (RCA-IT) is to manage the processes and processing of company-wide Cash Application and Customer Deductions and provide analytical reporting in each area. The RCA-IT will be responsible for improving our posting processes and monitoring changes that are made to all of our posting routines. Working closely with the Specialists in each area, the Analyst will ensure that we have fully utilized our systems and resources to accurately post incoming transactions to all receivable-related accounts. The RCA-IT will also be responsible for making sure that we stay current on industry changes in the Cash Application and Customer Deduction areas, adapt our processes to meet these changes and ensure that our processes run smoothly through the consistent fine tuning of those processes. Additionally, the RCA-IT should cross-train in the Revenue Cycle Department's Invoicing area to assist with developing improved processes and reporting
Responsibilities/Duties
Key areas of responsibility include company-wide Cash Application and Customer Deductions and related analytical reporting for both. Secondary areas of responsibility include Invoicing. Duties for each area include but are not limited to the following:
Cash Application
Design and implement automated cash application process which ensures all receipts are properly applied in the correct period(s) and customer and member accounts are reconciled daily.
Provide training to the Specialist(s) and serve as subject matter expert on the day-to-day responsibilities of processing customer payments.
Manage the Cash Application workflow to ensure an even distribution of the work load and maximize Specialist(s) productivity.
Prepare and perform all journal entries resulting from Cash Application which affect all receivable related accounts.
Design, prepare and review reports to monitor Cash Applications and drive initiatives to improve speed and efficiency.
Work with Credit Analysts and Specialists to encourage customers' utilization of efficient payment methods and technology.
Provide second level problem resolution to customer inquiries regarding past payments or problems.
Identify root causes for recurring payment errors and coordinate with the respective departments to resolve those issues.
Prepare and maintain Cash Application process narratives and test scripts.
Effectively identify and communicate system issues regarding the Cash Application function and successfully work with IT to resolve them.
Participate in Cash Application testing for system changes and upgrades.
Provide back up support to Specialist(s) as needed.
Other duties as assigned by the Revenue Cycle Manager.
Customer Deductions
Develop a thorough understanding of all currently used system solutions including SAP's Dispute Management and Trade Promotion Management modules.
Implement and continuously improve Customer Deduction processes and tools to increase automation, efficiencies and recovery rates.
Provide training to the Specialist(s) and serve as subject matter expert on the day-to-day responsibilities of processing Customer Deductions.
Design, prepare and review reports to monitor nature, quantity, amount and aging of Customer Deductions and drive initiatives with Specialist(s) and Sales to improve performance.
Reduce the number of incoming Deductions by focusing on root cause analysis and coordinating with the respective departments to resolve those issues.
Assist in analyzing and processing Customer Deductions.
Other duties as assigned by the Revenue Cycle Manager.
Invoicing
Cross-train on basic Invoicing functions to provide emergency back up support to Revenue Cycle Analyst-Outgoing Transactions (RCA-OT).
Required Skills
Ability to work with large amounts of data to identify consistencies and develop automation through available tools.
Advanced proficiency in MS Word, Excel, Access, Outlook and PowerPoint required.
Required Experience
2-3 years of applicable work experience with cash applications, accounts receivable, or account reconciliation as well as revenue reporting is required.
Preferred Experience
1-2 years of experience working with SAP is preferred.
Required Education
Bachelor degree in Finance, Accounting or Business Administration from an accredited college or university.
Minimum 3.0 GPA on a 4.0 scale.
Required Qualifications
A dynamic professional who is able to maintain a detailed, working knowledge of each component of the order-to-cash process focusing on Cash Applications and Customer Deduction functions.
Strong reasoning and analytical skills to formulate and interpret key metric reports in each area of responsibility.
Effective written and verbal communication skills with all levels of management, staff, and internal and external customers.
A Goal oriented individual that can help drive Revenue Cycle initiatives to improve processes, implement best practices and leverage technology.
Ability to build and maintain strong relationships with other departments within the company.
Strong work ethic, a sense of urgency and the ability to work effectively with multiple, competing deadlines.
Demonstrate concern for expanding own skill set and knowledge of business.Estimated Salary: $20 to $28 per hour based on qualifications.
American Sugar Refining Inc.
Description/Job Summary
The primary objective of the Revenue Cycle Analyst - Incoming Transactions (RCA-IT) is to manage the processes and processing of company-wide Cash Application and Customer Deductions and provide analytical reporting in each area. The RCA-IT will be responsible for improving our posting processes and monitoring changes that are made to all of our posting routines. Working closely with the Specialists in each area, the Analyst will ensure that we have fully utilized our systems and resources to accurately post incoming transactions to all receivable-related accounts. The RCA-IT will also be responsible for making sure that we stay current on industry changes in the Cash Application and Customer Deduction areas, adapt our processes to meet these changes and ensure that our processes run smoothly through the consistent fine tuning of those processes. Additionally, the RCA-IT should cross-train in the Revenue Cycle Department's Invoicing area to assist with developing improved processes and reporting
Responsibilities/Duties
Key areas of responsibility include company-wide Cash Application and Customer Deductions and related analytical reporting for both. Secondary areas of responsibility include Invoicing. Duties for each area include but are not limited to the following:
Cash Application
Design and implement automated cash application process which ensures all receipts are properly applied in the correct period(s) and customer and member accounts are reconciled daily.
Provide training to the Specialist(s) and serve as subject matter expert on the day-to-day responsibilities of processing customer payments.
Manage the Cash Application workflow to ensure an even distribution of the work load and maximize Specialist(s) productivity.
Prepare and perform all journal entries resulting from Cash Application which affect all receivable related accounts.
Design, prepare and review reports to monitor Cash Applications and drive initiatives to improve speed and efficiency.
Work with Credit Analysts and Specialists to encourage customers' utilization of efficient payment methods and technology.
Provide second level problem resolution to customer inquiries regarding past payments or problems.
Identify root causes for recurring payment errors and coordinate with the respective departments to resolve those issues.
Prepare and maintain Cash Application process narratives and test scripts.
Effectively identify and communicate system issues regarding the Cash Application function and successfully work with IT to resolve them.
Participate in Cash Application testing for system changes and upgrades.
Provide back up support to Specialist(s) as needed.
Other duties as assigned by the Revenue Cycle Manager.
Customer Deductions
Develop a thorough understanding of all currently used system solutions including SAP's Dispute Management and Trade Promotion Management modules.
Implement and continuously improve Customer Deduction processes and tools to increase automation, efficiencies and recovery rates.
Provide training to the Specialist(s) and serve as subject matter expert on the day-to-day responsibilities of processing Customer Deductions.
Design, prepare and review reports to monitor nature, quantity, amount and aging of Customer Deductions and drive initiatives with Specialist(s) and Sales to improve performance.
Reduce the number of incoming Deductions by focusing on root cause analysis and coordinating with the respective departments to resolve those issues.
Assist in analyzing and processing Customer Deductions.
Other duties as assigned by the Revenue Cycle Manager.
Invoicing
Cross-train on basic Invoicing functions to provide emergency back up support to Revenue Cycle Analyst-Outgoing Transactions (RCA-OT).
Required Skills
Ability to work with large amounts of data to identify consistencies and develop automation through available tools.
Advanced proficiency in MS Word, Excel, Access, Outlook and PowerPoint required.
Required Experience
2-3 years of applicable work experience with cash applications, accounts receivable, or account reconciliation as well as revenue reporting is required.
Preferred Experience
1-2 years of experience working with SAP is preferred.
Required Education
Bachelor degree in Finance, Accounting or Business Administration from an accredited college or university.
Minimum 3.0 GPA on a 4.0 scale.
Required Qualifications
A dynamic professional who is able to maintain a detailed, working knowledge of each component of the order-to-cash process focusing on Cash Applications and Customer Deduction functions.
Strong reasoning and analytical skills to formulate and interpret key metric reports in each area of responsibility.
Effective written and verbal communication skills with all levels of management, staff, and internal and external customers.
A Goal oriented individual that can help drive Revenue Cycle initiatives to improve processes, implement best practices and leverage technology.
Ability to build and maintain strong relationships with other departments within the company.
Strong work ethic, a sense of urgency and the ability to work effectively with multiple, competing deadlines.
Demonstrate concern for expanding own skill set and knowledge of business.Estimated Salary: $20 to $28 per hour based on qualifications.
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